Technical Analyst/Desktop Support at Providence

Job Description

Responsible for installation and maintenance of moderately complex hardware/software systems and supporting larger user groups. Confers with end users to determine software of hardware requirements. Installs new and maintains existing hardware/software. Impact is on one or more areas, functions or processes. Responsible for single or multiple applications. 4-6 years of relevant experience or equivalent combination of education and work experience. Strong ability to develop business relationships and communicate effectively with the user community. Strong troubleshooting skills. Good understanding of the fundamentals of network and server/desktop administration, installations, upgrades, techniques, tools, materials, and equipment. Applies good knowledge of processes and resources required to perform analytical and technical tasks on PC systems. Applies good understanding of customer service techniques as required to address PC. Undergraduate degree and 0-2 years relevant experience.

Randstad Technologies is an EOE-M/F/V/D and is a wholly owned subsidiary of Randstad Holding nv, a $20.0 billion global provider of HR services and the second largest staffing organization in the world.

Job Requirements

 
Country: USA, State: Rhode Island, City: Providence, Company: Randstad Technologies.