Director, Digital Product Management - Minute Clinic at Woonsocket

Job Description

The CVS team consists of more than 140,000 dedicated people working in our stores, regional offices, distribution centers, and headquarters in Woonsocket, Rhode Island. The first CVS store opened under the name "Consumer Value Store." Since then, we have become more popularly known as CVS, but our focus on providing value to our customers has remained our hallmark.

Position Summary The Director, Digital Product Management MinuteClinic plays a vital role for creating and implementing differentiated digital strategies and offerings to best position the company over the next several years. This individual will define the strategic digital roadmap for the business based on consumer needs as well as corporate priorities and operational requirements and will manage the digital product business line on a committed basis over time.Lead the definition, development, and deployment of new digital features that substantially enhance the consumer experience and address MinuteClinics strategic and financial objectives as part of the CVS/Caremark businessDevelop digital strategy and business model for MinuteClinic.comLead the definition, development, and deployment of new digital features for MinuteClinic that substantially enhance the MinuteClinic experience, build adoption and engagement and address CVS Caremarks strategic and financial objectives Own the digital executive relationship with the MinuteClinic business executive leadership teamPartner closely with key stakeholders across the business and IT to define the product vision, strategy, and supporting metrics required to deliver and to ensure timely and accurate implementations that result in a best-in-class digital experience Ability to lead and manage teams to deliver digital excellenceOversee specific aspects of internal product development and delivery, including definition of the product roadmap and customer experience, development of the business case, product specifications and prototyping, as well as documentation of requirements and go-to-market strategiesCollaborate closely with Business Unit Leaders and Product Owners, UX, Legal, Marketing, Communications / Public Relations, IT Development / Engineering, Customer Service, and Executive teams to bring products to market and to develop and grow business opportunitiesOptimize site experience to drive digital adoption and improve conversionDrive go-to-market planning to ensure successful product adoption and engagementCVS offers a competitive benefit package including:Stock Option Award Program (select employees) CVS Future Fund - 401(K) & ESOP Employee Stock Purchase Plan (ESPP) Comprehensive pre-tax medical insurance Prescription Coverage Short- and Long- term disability insurance Medical and personal leave Domestic partner benefits Life Insurance-Company-paid program Supplemental Supplemental dependent Dental Insurance Vision discount plan Adoption assistance Business travel insurance Auto and Home insurance discount plans Professional liability insurance (Pharmacists) Dependent care reimbursement account Education assistance Performance-based incentive plan Service recognition Paid vacations and holidays Merchandise discount

Job Requirements

Required Qualifications 8 to 10 years work experience in digital product development, digital product management, innovation and/or health care Strengths in structured and logical thinking, problem solving, issue resolution, and attention to detailStrong analytical and quantitative skills, including the ability to link product design and features to strategic objectives and use hard data and metrics to back up assumptions and recommendationsStrategic thinker, complemented with ability to develop and communicate solid plan at the executive levelExperience in at a leading technology company, financial services, or strategy consulting firm a plusLeadership experience in at a leading technology company, financial services, or strategy consulting firm a plus

Preferred Qualifications Passion for digital health and how new offerings and capabilities can meaningfully drive engagement, empowerment, and the overall consumer experience in health care

Education Bachelors degree in engineering, business, economics or similar quantitative field Masters degree in business, finance, statistics or related field preferred

Clinical Licensure Required N/A

Business Overview CVS Caremark, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nations largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

Work Environment Office/Professional Marketing & Communications
Country: USA, State: Rhode Island, City: Woonsocket, Company: CVS Caremark.